Boosting Operational Efficiency at Egyptian LNG with Global Brands Group’s Expertise

Overview

Egyptian Liquefied Natural Gas (LNG) operates a state-of-the-art two-train liquefaction facility in Idku, Egypt. With a total capacity of 7.2 million tons per year, the plant leverages advanced Phillips Optimized Cascade technology to ensure efficient operations. Egyptian LNG is committed to maintaining high standards of technical proficiency and operational excellence.

With a drive to leverage the full potential of Microsoft 365 features and applications, Egyptian LNG sought a reliable partner to bridge the knowledge gap and optimize the use of its tools. 

The Challenge

As part of their digital transformation journey, Egyptian LNG faced challenges with troubleshooting and installation for Microsoft 365 applications. Lacking in-depth knowledge of the platform’s new features and capabilities, the organization sought expert guidance to optimize its use and empower its workforce. This knowledge gap hindered their efficiency and limited the adoption of new functionalities. 

The Solution

Recognizing the challenge, Egyptian LNG engaged Global Brands Group (GBG), a leading Microsoft FastTrack service provider across EMEA. GBG’s expert team developed and delivered tailored training sessions to address the client’s unique needs.

These sessions focused on :

• Advanced troubleshooting techniques: Equipping teams to handle technical issues efficiently.
• Installation best practices: Ensuring smooth deployment of Microsoft 365 applications.
• Deep dives into new Microsoft 365 features and capabilities, with a special emphasis on Outlook.

The training catered to both end users and IT professionals, empowering them to confidently adopt and troubleshoot new functionalities. By combining hands-on exercises, interactive discussions, and practical troubleshooting scenarios, the program enabled participants to fully leverage Microsoft 365’s potential.

Outcome and Business Impact

The impact of the collaboration was transformative for Egyptian LNG : 

1. Enhanced Knowledge: The team gained increased awareness and a better understanding of new Outlook features, significantly improving their workflow. 
2. Troubleshooting Mastery: Practical tips equipped the team to address challenges swiftly, saving time and effort. 
3. Fostering Innovation: The sessions fostered a culture of learning and innovation, positioning the team to adapt to future technological advancements confidently. 

The training delivered by Global Brands Group resulted in heightened awareness and understanding of new Outlook features and capabilities. Egyptian LNG’s team gained valuable troubleshooting tips, leading to a significant improvement in workflow. A team member remarked, “The training helped us increase awareness of the new Outlook, offering troubleshooting tips and knowledge about new features and capabilities.”

The sessions went beyond technical training, fostering a culture of continuous learning and innovation. Another team member highlighted, “My team and I enjoyed fruitful discussions, which saved us a lot of time and effort in finding solutions.” These discussions empowered Egyptian LNG to approach challenges more efficiently and confidently.

This transformative experience elevated Egyptian LNG’s operational efficiency and technical proficiency. Reflecting on the program, the organization emphasized its impact: “At Egyptian LNG, we are always striving to enhance our operational efficiency and technical proficiency. These consulting sessions by GBG have been transformative. They have elevated our technical capabilities, enhanced productivity, and fostered innovation. We highly recommend these sessions to any organization looking to boost their technical skills and streamline operations.“

By equipping their team to leverage Microsoft 365 features effectively, the collaboration with GBG has driven Egyptian LNG forward with renewed efficiency and confidence.

The collaboration between Egyptian LNG and Global Brands Group demonstrates the value of targeted training and expert guidance. By addressing specific challenges and fostering a deeper understanding of Microsoft 365, GBG has empowered Egyptian LNG to drive operational excellence and innovation.